Read more about Covid-19 on the South African Government’s Online Portal

SMME Support Hub – V&A Waterfront

V&A SMME Tenant Support

Information about specific tenant support interventions implemented by the V&A during COVID-19 including rental relief and a dedicated SMME support desk to assist you with queries.

Funding & Financial Tools

A comprehensive list of funding sources for businesses impacted by COVID-19, including sector specific initiatives for the creative, arts and tourism sectors, as well as funding platforms allowing you to raise loan funding from your customers.

Business Advice & Resources

A range of resources to assist you in managing your small business, including legal and financial tools, managing teams remotely, how to prepare for the new world of work as well as business rescue.

Events, Webinars & Newsletters

To ensure that you are able to connect to other entrepreneurial communities and get the support you need, we have curated a number of newsletters, webinars and online groups for you to connect with. Remember to regularly check the events section for additional information.

The dramatic spread of COVID-19 has disrupted lives, livelihoods, communities and businesses worldwide. Though its impact will be widespread, it has been felt most keenly by those who are already vulnerable. Small business has borne the brunt of the economic fallout from COVID-19, and the V&A Waterfront has put several measures in place to ensure that our SMMEs will receive the support they need to survive this crisis.

Tenant & Supplier Support

Dedicated Support for Tenants, Buskers and Suppliers.

We recognise that SMME’s within our ecosystem may require additional support. The V&A Waterfront has thus set up a dedicated SMME Support Helpdesk to assist with any queries you may have. Complete the below form and we will get in touch with you.

  • Please could you provide us with more specific information on how the SMME Helpdesk can assist you? We are working with a number of staff and consultants so this information will allow us to connect you with the right person or information as soon as we can.

Rental Relief for Tenants

The V&A Waterfront has provided 100% rental relief to SMMEs and we have consolidated all avenues of assistance so that we can provide support to those who need to apply for aid. Our support for our smaller SMMEs has to date amounted to close to R10m-R15m.

We recognise that some businesses will not be viable until tourism returns, so for them we are considering a mothballing scheme which would allow those who choose to do so, to remain closed for six to nine months free of rental obligations. For most SMMEs to survive however, it will be critical for them to re-enter the market and regain customers as soon as conditions allow. Given that international tourism is expected to take anywhere between six to twelve months to recover, it will be important for SMME tenants to look to local markets instead.

Funding and Financial Tools

We have aggregated opportunities where information relating to grant funding, loans and general support can be accessed. Click on the following links for more information:

Business Partners GM Jeremy Lang: How to Apply for Funding During the COVID-19 Crisis

Bachelor’s degree in commerce from the University of Cape Town, Jeremy spent a few years in accounting and auditing, after which he joined Business Partners Ltd in 2007. He has over 13 years’ experience in the financing and support of small and medium enterprises. His experience covers a range of investments in small and medium enterprises, more specifically in the Risk Finance, Private Equity, Venture Capital, and Quasi Equity sectors. He forms part of the executive management team at Business Partners Ltd and is responsible for the overall management of the Inland Unit whose investment activity spreads across Gauteng, Free State, Limpopo, and North-West Provinces.

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Daily Maverick SMME Toolkit Newsletter with Nic Harambulous

Nic Haralambous has partnered with Daily Maverick to provide the small business ecosystem of South Africa with a place to gather information, useful links, resources and other helpful tricks, tips and tools to help SMME’s through this insanity, even in the smallest of ways. This newsletter is their way of adding value to a community of people who, quite literally, keep our economy alive. If we are to rebuild and create the jobs necessary to fix our economy, we need to support SMEs as much as possible.

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Business Resource Hub

Comprehensive list of all the funding resources (both public and private) for SMMEs affected by COVID19 as well as a selection of articles, videos, documents and information on a wide variety of topics relevant to small businesses.

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OfferZen COVID-19 Resources Portal

OfferZen’s blog is packed with valuable resources for effective remote working, team engagement, digital events, and recruitment during the pandemic – drawing insights from leaders and business across SA’s tech community.

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Harambee Business Support Resources

Harambee has developed a resource portal because they believe that all South African businesses have been impacted by the COVID-19 pandemic and the resulting lockdown. They have gathered together resources about funding, financial relief or general support to assist businesses to survive and eventually thrive.

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Harambee, Genesis Consulting, Business4SA

The Return2Work Initiative is facilitating collaboration between government and business to provide tools and guidelines to enable sectors to expedite a safe, effective and structured return2work plan. These tools, resources and guidance notes do not in any way replace the legislation, but are intended to supplement and assist sectors and businesses to operate safely under the risk adjusted framework.

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COVID Business Rescue Assistance

COBRA (COVID-19 Business Rescue Assistance) War Room recently launched a pro bono service to South African businesses in distress. Their approach is to co-ordinate bank, government and stakeholder support through a structured business rescue process.

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10x Covid-19 Survival Toolkit for Business

10x and Edge Growth have collated over 200 valuable resources for SA businesses organised under four phases – 1. Awareness 2. React: Urgent operational challenges 3. Respond: survival and stabilisation 4. Lead: Strategic Adjustments and 5. Scale: Preparing for the Next Wave. This toolkit is accessible via Airtable and is updated regularly as new info and resources emerge.

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EY COVID-19 Resources

Information for businesses about continuity and resilience due to COVID-19. They have identified 9 business areas to focus on – employee health & well-being, talent & workforce, supply chain & global trade, customer & brand, finance & investor, risk, government & public policy, technology & information security, insurance & legal disputes – to assist businesses to become resilient. There are also various webinars for business leaders to attend on a wide variety of topics.

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PWC COVID-19 Resources

PWC has developed a dedicated site to assist businesses navigate the impacts of COVID-19 on operations. The site provides both local and global insights, advice and resources and includes a diagnostic tool to gauge the impact on your business.

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Good range of articles and opinion pieces on legal Issues relating to COVID-19 that affect individuals, SMMEs and businesses.

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Webber Wentzel

Practical guidance on significant commercial and legal issues due to COVID-19 including a wide range of articles, changes to legislation, infographics and opinion pieces.

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Facebook Groups

Yoco Small Business Community

For entrepreneurs and small business owners to connect, share and learn together. Yoco is also running a weekly “Yoco Meets” webinar series, interviewing entrepreneurs on key topics.

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Resources / Digital Publications

Facebook Blueprint

Learn new marketing skills with free online courses.
Explore self-paced and step-by-step tutorials that can help you build your digital marketing knowledge and bring your business online.

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Insaka eCommerce Community – South Africa

The Insaka eCommerce Community is South Africa’s biggest community of eCommerce entrepreneurs. The group is here to help online businesses to grow. Entrepreneurs and people working for online businesses can come together to help one another by sharing their experiences and knowledge.

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Xneelo Website Health Check (In 5 easy steps)

With 2020 properly underway, it’s a good time to take a step back and assess the health of your website. While you may not be able to tell immediately if it’s performing at its best, there are a few regular checks that can help. Here’s your Website Health Check-in 5 easy steps.

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QuiCA Quickly Assess the Stress Areas in your Business

Before you can respond with remedial measures and actions you need to know how solvent and resilient your business is right now. Are you planning to restore your business to its previous status, offering the same products and services to existing markets or do you need to re-position and restructure your business, aimed at new opportunities? Once you know your present position and you have decided on your future direction you can take the necessary actions to make the changes to your business and your go-to-market activities. Please use the FREE QuiCA Continuation Assessment Tool to quickly identify the stress areas in your business, right now

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Yoco COVID-19 Recovery Monitor

Yoco has put together a series of graphs that show how COVID-19 has affected the turnover of small businesses, updated daily to reflect the latest information available.

These graphs show the ratio between pre-lockdown 2020 revenue (establishing a baseline) and current revenue for Yoco’s small businesses.

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Me We Us – Practical guide to rethinking how we work

An evolution of their popular Culture Canvas tool, Me We Us is a guide to building culture remotely by assisting you to first master yourself and your own performance. Secondly, it covers mastering social interactions but learning how to effectively communicate with a remote team and finally, to master teamwork and managing a team remotely. This guide also comes with practical tools and templates for you to put this into place.


Impact of COVID19 on SA Small Businesses

A report published by the in April 2020, by a group of researchers looking at the impact of COVID19 on South African SMMEs, as well as the need for innovative funding solutions for entrepreneurs and SMMEs, especially those based in townships and the informal economy.


Small Business COVID19 Survival Guide

90 ideas to help SMEs and entrepreneurs survive an epidemic. A concise summary of practical tools and tips from the author, a renowned entrepreneur and investor, and many other small business owners.


Skills Development, Resources and Education

During this time, it will be crucial for entrepreneurs to remain engaged with up to date information, skills and the resources required to keep their businesses afloat. We have compiled a list of resources where additional skills development opportunities can be found.

Keep discovering SMME events

The V&A Waterfront understands the pressure on SMMEs during this time, as well as our responsibility to provide much-needed support. To view events aimed at SMME support, take a look at our events page.

View events

Future Females – Cape Town and Global Chapters

Future Females is a movement. They provide a platform which connects, inspires and supports existing and aspiring female entrepreneurs. They are a global network, run regular events and aim to be a go-to destination for all resources for female entrepreneurs.

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African Management Institute

With the aim of equipping businesses with practical tools to face challenges brought by COVID-19, African Management Institute (AMI) is conducting a FREE COVID-19 Business Survival Bootcamp. This short learning programme focuses on financial forecasting and cost management in an economic slowdown.

The bootcamp is designed specifically for business owners and entrepreneurs. We are restricting attendance at these sessions to keep them highly interactive, so please only sign up if you’re an entrepreneur (AMI will be organizing separate webinars for managers and leaders). Please share with other entrepreneurs and business owners in your network.

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Entrepreneurship to the Point

eTTP was formed 7 years ago under the umbrella of award winning business accelerator programme, Property Point, which was founded in 2008. This key relationship allows eTTP to leverage the data, knowledge and insights gained from Property Point’s engagements with entrepreneurs over the last decade to provide relevant content. The ETTP platform focuses on building relationships, sharing insights and creating an environment of unity and trust.

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Heavy Chef

Heavy Chef is an educational platform for entrepreneurs. Their name comes from the saying ‘never trust a skinny chef’ and they celebrate people who walk the talk, who practice what they preach, and who eat their own food. They create events and classes that feature ‘Heavy Chefs’, then share this content with their community of over 30,000+entreprenurs. They believe that in a world of talkers, it’s the doers that are going to change it.

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