CELEBRATING RETAIL EXCELLENCE The V&A Neighbourhood Awards celebrate tenants who embody customer excellence, sustainability, and community. In the spirit of ongoing improvement and collaboration, we are shining a spotlight on remarkable individuals and businesses in our neighbourhood who embody resilience, innovation, and an unwavering dedication to the extraordinary.We are, after all, a neighbourhood where the exceptional happens every day.The awards are open to all retail tenants at the V&A Waterfront, recognising work from May 2023 to May 2024. There are eight categories and 19 awards, and multiple entries are encouraged. You can nominate your own business in different categories.Let’s applaud excellence and honour the collective spirit driving our community forward! READ MORE AWARDS CATEGORIES Enter any of these awards for your chance to win. Remember, you can enter for more than one award.Click on the different categories below (at READ MORE)for information about each one’s criteria, and your eligibility to enter. Category: Purpose-led Strategy AwardsThis category of awards highlights tenants driving positive change through values-based, purpose-driven initiatives rooted in shared-value principles. Awards include the Empowerment Impact Award,Social Impact Award, and Our Better Nature Sustainability Award.Read More Category: Brand Design and Innovation AwardsThis category recognises tenants who have successfully implemented innovative approaches thatdistinguish their brand in the neighbourhood, thereby enhancing their overall customer experienceand satisfaction at the V&A Waterfront.Read More Category: Service Excellence AwardsThese awards honours the impressive tenant offerings, the most exceptional customer experience, and the achievement of notable business success within our neighbourhood. They celebrates customer-service excellence, which is assessed by mystery shopper evaluations and overall business performance.Read More Category: Staff Talent AwardsThis category recognises retail store and eatery talents who excel in customer service, teamwork, anddedication, demonstrating exceptional leadership and achievement within their roles. Awards include Store Manager of the Year and the Retail Service Star Award.Read More Category: Neighbourhood Champion AwardsThese awards recognise tenants who, through their actions, initiatives or partnerships, exemplify good neighbourliness. They foster a supportive community among tenants and promote the V&AWaterfront beyond our neighbourhood walls. Awards in this category include Global BrandAmbassador of the Year and the Good Neighbour Award.Read More Category: People’s Choice AwardThis category, determined by public voting, celebrates the tenants who are the most beloved by visitors andcustomers, solidifying their reputation as the favourite brand among patrons and setting a benchmarkfor excellence with their consumers.Read More Category: Special Recognition AwardsThese awards, chosen by the V&A Waterfront CEO, honour exceptional contributions to ourstrategy, values, community and/or retail industry. They also recognise tenants who have been part of our neighbourhood for 30 years or more.Read More Category: Retail ExcellenceThis award category recognises tenants who have demonstrated remarkable business performance andoutstanding operational efficiency, combined with exceptional customer service. They epitomise thepinnacle of a well-rounded retail business.Read More WIN FANTASTIC PRIZES Award winners will walk away with fantastic prizes including a R5000 voucher for every winner. They will also receive a floating trophy and certificate, public and industry recognition, as well as a badge of honour – endorsed by the V&A Waterfront – that they can proudly display on their consumer communications. MEET THE JUDGES We’ve called on an expert panel of judges, made up of diverse authorities from various industries including media, business and tourism. They will evaluate all nominations and identify the shining stars in our tenant community. Is that you? Enter today! MEET THE JUDGES THE SMALL PRINT Discover everything about the V&A Neighbourhood Awards, including entry rules, permission requirements, confidentiality protocols, the judging process, and property guidelines. READ MORE FREQUENTLY ASKED QUESTIONS Want to find out more? Download the answers to our FAQs for more information. SEE MORE
