Entry form – Retail Service Star Award

Retail Service Star Award

Part of tenant awards

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ENTRY CONTACT INFORMATION:

(Transparent background)
Accepted file types: png, svg, Max. file size: 5 MB.
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DECLARATION:

I hereby declare that all evidence submitted as part of this awards entry, is 100% factual and further evidence can be requested by the judges should more clarity be required.

I understand that falsely provided information will lead to disqualification, at the discretion of the judging panel.

I have read the small print.

I give permission for the submitted logo and winning paragraph to be used in the awards announcement and website, should this entry receive recognition.

I agree to all of the above.(Required)

SUMMARY:

This esteemed award is dedicated to the store assistant recognized by their peers or management for exemplifying excellence in customer service, teamwork, and dedication within the V&A Waterfront community.

Candidates should be nominated by their peers or/and managers, providing specific examples and anecdotes that highlight their outstanding performance and commitment to customer service. These may include testimonials from colleagues, instances of exemplary service, and contributions to team success through collaboration and problem-solving.

Please ensure your nomination demonstrates the below criteria that the store assistant or staff member should display:

  1. Customer Satisfaction: Recognized for consistently surpassing customer expectations and providing exceptional service.
  2. Product Knowledge: Acknowledged for their extensive knowledge of the store's offerings, offering valuable assistance to customers.
  3. Team Collaboration: Valued for their collaborative spirit, contributing to a positive and harmonious work environment.
  4. Initiative and Problem-Solving: Praised for their proactive approach in enhancing customer satisfaction and effectively resolving challenges.

What we require:

  • Entry contact information
  • Signed declaration and permission
  • Transparent logo
  • Winning paragraph
  • 1 page executive summary
  • Submission (max 4 pages) – all boxes completed
  • Supporting evidence files (max 5 items)

AGENCY SUBMISSIONS (On behalf of clients):

If you are an agency and entering the awards on behalf of your client, you will need permission and sign-off from your client to enter their details for the awards. We require the signed agreement to accompany your entry.

Download Agreement

Please note: We will not review your entry if we have not received a signature from your client.

Max. file size: 2 MB.

WINNING PARAGRAPH (max 150 words):

(To be published should your entry receive recognition – permission must be granted in the declaration below.)

EXECUTIVE SUMMARY:

HIGHLIGHT THE ACHIEVEMENTS IN THE FOLLOWING DELIVERABLES:

Please note:

The more factual statistics & results which you can give the judges, the more they can truly assess the success of this entry.

Please remember: everything is strictly covered by our confidentiality agreement.

  1. Customer Satisfaction: Recognized for consistently surpassing customer expectations and providing exceptional service.
  2. Product Knowledge: Acknowledged for their extensive knowledge of the store's offerings, offering valuable assistance to customers.
  3. Team Collaboration: Valued for their collaborative spirit, contributing to a positive and harmonious work environment.
  4. Initiative and Problem-Solving: Praised for their proactive approach in enhancing customer satisfaction and effectively resolving challenges.
(e.g. give examples of how the individual consistently surpasses customer expectations and provides exceptional customer service.)
(Optional evidence further to the above field. Multiple files may be uploaded.)
Drop files here or
Max. file size: 15 MB.
    (e.g. give examples of how the individual had extensive knowledge of the store's offerings and offers valuable assistance to customers.)
    (Optional evidence further to the above field. Multiple files may be uploaded.)
    Drop files here or
    Max. file size: 15 MB.
      (e.g. give examples that the individual has a collaborative spirit, contributes to a positive and harmonious work environment and contributes to team success through collaboration and problem-solving.)
      (Optional evidence further to the above field. Multiple files may be uploaded.)
      Drop files here or
      Max. file size: 15 MB.
        (e.g. give examples of how the assistant/staff member has a proactive approach in enhancing customer satisfaction and effectively resolving challenges.)
        (Optional evidence further to the above field. Multiple files may be uploaded.)
        Drop files here or
        Max. file size: 15 MB.

          File Compression:

          Should you have trouble with the size limit on your media files we suggest compressing them using these tools:

          • PDF Documents can be easily compressed with this tool.
          • Images can be easily compressed using this tool.

          CONFIDENTIALITY:

          To view our confidentiality agreement that has been signed by all judges please click here . It is critical to submit as much information as possible, knowing that it is covered by this confidentiality agreement.

          This field is for validation purposes and should be left unchanged.