Here with some quick links to help you navigate your way around.
We have hundreds to choose from.
We have over 80 for you to enjoy.
There is always something happening on the property.
Museums, the aquarium, boat charters - it's all here.
Our friendly Customer Service team is dedicated to provide you with the best possible service, and are available from 9am-9pm. For any queries after hours (24/7) please contact us on 021 408 7600. Find more information at our Info Kiosk inside Victoria Wharf Shopping Centre, near the Nespresso store.
Gift voucher sale
V&A and Cape Town queries
Kiddie Tags (child identification wristband service)
Customer service, complaints and suggestions
Information leaflets on V&A Waterfront facilities
Wheelchairs and temporary disabled parking discs
V&A Waterfront leisure attractions bookings
Ask for directions
Pram / Kiddie Stroller hire
Lost & Found property
The V&A Waterfront is celebrating its senior citizens, with a range of offers highlighting why it’s great to be over 60! Be sure to sign up, to take advantage of the numerous retail and leisure options at the V&A Waterfront.
Free Parking, anywhere at the V&A, Monday to Friday between 9am and 2pm (noon / midday). You will receive your parking voucher at the information kiosk when you register.
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Consider a card which gives the card holder a choice of over 450 shops, 80 eateries and a range of fantastic attractions too. Give adventure, entertainment and luxury. Give the discovery of the V&A Waterfront.
GIFT CARDS CAN BE PURCHASED AT THE WELCOME DESK IN VICTORIA WHARFThe bus service will no longer operate from outside the Information Centre as the new trunk station on Breakwater Boulevard (at the Tasha’s entrance) has opened. All card purchases, reloads, issues & queries can be dealt with from there. Trunk stations are usually open until the last bus runs for the day. Please refer to the MyCiti website for more information, timetables, routes and maps.
View Timetables
academy lead
Emily is a Youth Empowerment Expert with over 20 years’ experience in the space. Emily co-founded Amathuba Collective, offering extensive programmes to strengthen young people’s emotional and mental wellbeing.
Their passion to help youth to love themselves and grow into positive and confident humans has informed the V&A Academy approach. At the Academy she guides and oversees activities from an impact perspective to ensure we achieve measurable, lasting change in the young people and their hosting businesses.
academy lead
Thabile in a seasoned HR Practitioner with a special focus on youth employment. She leads young teams and develops talent in administrative and compliance roles.
At the Academy she liaises with hosts, managers and supervisors to support the development of the young people and their ability to add significant value to their employers. She guides the administrative processes to ensure smooth and impactful implementation the Academy’s projects.
academy lead
Brett leads the V&A Academy team and is responsible for strategic partnerships to create job opportunities for young people across the V&A Waterfront.
He focuses on enabling career paths for under-resourced youth in Cape Town’s tourism, retail, and hospitality sectors. Brett is passionate about supporting young people’s transition into the workplace and ensuring host businesses nurture their growth. He works to help businesses improve customer service excellence by developing young talent. Brett oversees the design and delivery of training programs, collaborating with employers, funders, and partners to create lasting, positive change across the V&A Waterfront ecosystem.
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