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V&A Waterfront Information Centre 

The new V&A Waterfront Information Centre, situated on Dock Road (alongside Ferryman's Pub) and the Waterfront Information Kiosk in Victoria Wharf, are conveniently located to serve and welcome local and international visitors. Our friendly Customer Service team is dedicated to provide you with the best possible service.

Welcome Desk

  • Gift voucher sales
  • Telephone card sales
  • Assist visitors with any queries relating to the V&A and Cape Town
  • Direct visitors to the relevant tenants in the Visitor Centre

V&A Waterfront Reservations

  • Accommodation
  • Tour bookings
  • V&A Waterfront leisure attractions bookings
  • Customer service, complaints and suggestions
  • Club Car Service available on request for disabled visitors (Bookings are essential, please contact Haniem Jassiem or Lindi Bissolati on +27 21 408 7600 or email: info@waterfront.co.za
  •  24 hours notice should be given)
  • Information leaflets on V&A Waterfront facilities
  • Sale of V&A Waterfront memorabilia
  • Wheelchairs and temporary disabled parking discs
  • Lost & Found property
  • Kiddie Tags (child identification wristband service)
  • Pram / Kiddie Stroller hire

The Wine Desk

  • Accommodation in the winelands region
  • Tailor-made wine tours
  • Private tours
  • Wine specialists

     Tel: +27 21 418 0108
     ligia@winedesk.co.za
     www.winedeskwaterfront.co.za


Mile by Mile (Tour Operator)

  • Full day & half day tours
  • Peninsula tours
  • Winelands
  • Cultural tours (Township Tours)
  • Whale-watching tours in Hermanus
  • Private Tours
  • Safari Tours

     Tel: +27 21 418 0907
     rachel@milebymile.co.za
     shaun@milebymile.co.za
     www.milebymile.co.za


Shark and Safari

  • Safari tours
  • Shark cage diving in Gansbaai
  • Sky diving
  • Bungee jumping
  • Scuba diving
  • Any adventure activities

    Tel: +27 72 648 3360 
    theresa@ucc.co.za
    www.sharkandsafari.co.za


Avis Rent-a-Car


Tourism Kwazulu Natal

Tourism KwaZulu-Natal (TKZN) offer the following tourism services:

  • Provision of tourist information on our beautiful province of KwaZulu-Natal to local and international visitors.
  • Dissemination of info on our destinations i.e Durban, Pietermaritzburg/Midlands, North Coast, South Coast, Battlefields, Ukhahlamba Drakensberg, Zululand and Elephant Coast.


  • Tel: +27 21 418 1684
    shalina@zulu.org.za
    www.zulu.org.za


North West

The North West Province offers information on:

  • Places of interest within the province
  • Accommodation and Conference Facilities in the area
  • Drawing up itineraries for individuals and groups
  • Assisting with packages
  • Answering enquiries on just about anything in the North West Province


  • Tel: +27 71 139 0826
    desmond@tourismnorthwest.co.za
    www.northwest.co.za


The Travel Arena

  • Flight bookings (domestic and international)
  • Car Rental
  • Any travel-related information

    Tel: +27 21 421 7966
    najma@thetravelarena.co.za